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Legal Documentation

Privacy Policy Your Data Protection

Understanding how we protect your information and respect your privacy.

Our Commitment

Privacy is of utmost importance at Digital Grand Mining. We are committed to protecting the confidentiality and security of the personal information you provide when using our cloud mining services.

This Privacy Policy explains how we collect, use, and safeguard your personal data in connection with our platform. By using our services, you acknowledge that you have read and understood this policy.

Regulatory Compliance

This Privacy Policy is designed to address regulatory requirements of the jurisdictions in which Digital Grand Mining offers its Services, including the General Data Protection Regulation ("GDPR"), as enacted by the European Commission. In this Privacy Policy, the term "Service" and "Services" has the same meaning as described in the User Agreement.

If you do not agree with this Privacy Policy, in general, or any part of it, you should not use the Services. This Privacy Policy is periodically reviewed to ensure that any new obligations and changes to our business model are taken into consideration. We may amend this Privacy Policy at any time by posting an amended version on our website.

Our Services are offered through one or more subsidiaries of Digital Grand Mining. By using the Services, you understand that your Personal Data may be used by Digital Grand Mining.

Collection of Personal Data

When you access or use our services, we may collect the following types of information:

Information You Provide

  • Account registration details (such as username, full name, and email address)
  • Any information you voluntarily submit through contact forms or support requests
  • Information We Automatically Collect

    We do not collect sensitive personal data beyond what is necessary for account security and service delivery.

    • Technical data such as browser type and version, device information, IP address, and access times
    • Usage data related to your interaction with the mining dashboard and platform features

    How We Use Your Information

    We use the collected information to:

    • Create and manage your mining account
    • Provide access to cloud mining contracts and monitor performance
    • Process mining rewards and payouts
    • Communicate important updates about your account and services
    • Improve platform security and user experience

    Disclosure of Personal Data

    We do not sell your personal data. We may share your information only with trusted service providers who assist us in operating the platform (such as hosting providers or payment processors), and only to the extent necessary for them to perform their functions.

    We may also disclose personal data when required by applicable law or in response to a valid legal request.

    Security of Your Personal Data

    We implement appropriate technical and organizational measures to protect your personal data, including encryption during transmission. However, no system can guarantee absolute security. You are responsible for keeping your account credentials confidential.

    Your Rights

    You may request access to, correction of, or deletion of your personal data, subject to applicable legal requirements and our legitimate business needs. To exercise these rights, please contact us at info@dgmapex.com.

    Changes to This Policy

    We may update this Privacy Policy from time to time. Any material changes will be posted on this page, and we encourage you to review it periodically.

    If you have any questions about this Privacy Policy or our data practices, please contact our support team at info@dgmapex.com.