Privacy Policy Your Data Protection

Our Commitment

Thank you for your interest in Digital Grand Mining. To provide our cloud mining services, we collect and process certain personal data about you and your activity on the platform.

We are committed to keeping your information private and secure. We take reasonable steps to protect the confidentiality, security, and integrity of the personal data we hold.

Information We Collect

When you access or use our services, we may collect the following types of information:

Your name and email address

Username

Any other details you voluntarily submit through forms or support requests

Technical Data We Automatically Collect

When you use our platform, we automatically collect:

• IP address and basic device information
• Browser type and version
• Access times and usage patterns

How We Use Your Information

We use your personal data to:

• Create and manage your mining account
• Provide access to cloud mining contracts and monitor performance
• Process mining rewards and payouts
• Respond to your inquiries and provide customer support
• Improve the security and functionality of our platform

Disclosure of Personal Data

We do not sell your personal data. We may share your information only with trusted service providers who assist us in operating the platform (such as hosting providers or payment processors), and only to the extent necessary for them to perform their functions.

We may also disclose personal data when required by applicable law or in response to a valid legal request.

Security of Your Personal Data

We implement appropriate technical and organizational measures to protect your personal data, including encryption during transmission. However, no system can guarantee absolute security. You are responsible for keeping your account credentials confidential.

Your Rights

You may request access to, correction of, or deletion of your personal data, subject to applicable legal requirements and our legitimate business needs. To exercise these rights, please contact us at info@dgmapex.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be posted on this page, and we encourage you to review it periodically.